To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved


What items are returnable?

You can return your items within 14 days of receipt of your shipment.

  • They must be in original condition
  • For duvets set, unwashed and unworn
  • In the original packaging

Free gifts, mystery boxes or promotional items are not returnable!

Are there any charges for return?

  • You are responsible for the charges of the return shipping unless your item was faulty/incorrect.


How soon will I get my refund?

  • If your refund is approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.